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What Users are Saying |
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Of more than 100 user surveys returned, over 90% of respondents stated Housing Compliance Services Software ease of reporting is above-average or excellent.
Timely customer support provided by the compliance management staff was rated even higher, with a user satisfaction rating of 93%.
Overall quality received the highest marks, with over 95% of respondents stating that they were either satisfied or extremely satisfied with the effectiveness, quality, and accuracy of Housing Compliance Services Software.
Over 90% of those who attended Housing Compliance Services training courses agree that the affordable housing training courses were well organized, contained appropriate material, and was engaging. Over 95% would be happy to take another class with Housing Compliance Services.
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| | | “I use several different online reporting systems nationally, and want to let you know that your Housing Compliance Services Software is one of the best programs I have worked with. It is very user friendly and easy to navigate. Thanks for implementing a great program!” | Karma Cargal
RIVERSTONE RESIDENTIAL | |
| | | | “OH MY GOSH!!! My life is much easier!!! This is very helpful and it is really nice to be able to update daily if you choose to.
This program was a great invention. I cannot tell you how much easier it is to track and take care of the bond info related to the site.” | Amanda Ponce
FPI Management, Inc. | |
| | | | “It is easy to navigate through. Very organized. I like how the information is saved and you can go back to prior reports if needed. Very user friendly!
The User Manual is very organized and easy to follow. The staff is excellent. Whenever I have a question they get back to me right away if I leave a message or send an e-mail. They are always willing to accommodate me and answer my questions.” | Brooke Grierson
Steadfast Companies | |
| | | | | “You guys are awesome!!! The website is great and easy to use. I appreciate your continuing effort to make our jobs easier.” | Heidi Bass
KDF Communities | |
| | | | | “The new internet system we are now using to report on our bond compliance is intuitive and easy to use. One of the best features is the ability to copy information from the previous report and update it for the current period. This is awesome, no more writing till your hand cramps up, the bond program is truly moving into the 21st century keeping pace with today’s younger generation of managers and the information age.” | George Delgado
Village Property Management | |
| | | | | “It saves me tons of time! I review 26 properties with this program, and 25 properties without this type of program. The properties with this program are least of my worries!” | Bradley O.Schuster
FPI Management Inc. | |
| | | | | “Great tool, wonderful live support staff. Thank you for your patience and professionalism in providing support.” | Maribel Medina
National Farmworkers' Service Center, Inc. | |
| | | | | “It has streamlined my reporting process... now I don't have to pull files and fill out forms, copy and mail, etc. Online reporting is great!” | Ben Boykin
GSF Properties, Inc. | |
| | | | | “I read the instructions once and had no problems.” | David Hodges
CHIP Housing | |
| | | | | “HUD tables are a wonderful tool.” | Brenda Solters
Project GO, Inc. | |
| | | | | “The program is very user friendly and extremely easy to navigate from one page to another. It is also self explanatory.” | Kay Yang
Buckingham Property Management | |
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| | | “I have been waiting for a while to take this class from Housing Compliance Services and I am so happy to complete it! I have a lot of work ahead of me to make sure my property is up to speed with all of the policies. Thank you so much for everything!” | |
| | | | | “The course material was very clear and easy to understand. I enjoyed the speakers and I learned new things. I would definitely recommend Housing Compliance Services to others.” | |
| | | | | “Course was very helpful in distinguishing between bond compliance and tax credit compliance in addition to the other entities for compliance. My trainer was very personable and I would not have any trepidation on e-mailing for help if I felt I needed it. Thanks! I learned 19 new things!!!” | |
| | | | | “This class definitely answered all of my questions. I also discovered many things that we need to correct at our properties. Thank you.” | |
| | | | | “Very informative session. Got me in the right direction.” | |
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